The Partnership Aims to Enhance Fleet Management Services
Adept Vehicle Management, a Staffordshire-based company, has appointed Fleet Assist as its new SMR (Service Management and Repair) partner to support its growing fleet of cars and light commercial vehicles (LCVs). This three-year contract aims to enhance the company’s fleet management services, providing a more efficient and cost-effective solution for its customers. The partnership will utilize Fleet Assist’s extensive network of 5,200-strong garages and 500-plus mobile units, linked to the company’s booking tool, Service Booking Lite (SBLite). This software ensures that maintenance and compliance work is directed to the most suitable garage based on Adept VM’s bespoke preferences across its fleet management, contract hire, daily rental, personal leasing, and salary sacrifice proposition.
- Key benefits of the partnership include:
- Access to a vast network of garages and mobile units
- Streamlined administrative processes through Fleet Assist’s Paybill service
- Enhanced support from Fleet Assist’s headquarters and field-based team
- Improved downtime management and network authorisations
The Benefits for Adept Vehicle Management
The partnership will bring several benefits for Adept Vehicle Management, including:
- Improved customer service and satisfaction
- Increased efficiency and cost savings through optimized garage allocation
- Enhanced support for the company’s frontline teams
- Streamlined administrative processes through the use of Fleet Assist’s Paybill service
Quotes from the Parties Involved
Mark Pedley, Adept Vehicle Management’s director, stated: “We are experiencing growth across all areas of our business and have appointed Fleet Assist to support us in meeting our customers’ SMR needs. It gives us peace of mind that Fleet Assist is helping us provide the best possible service for our customers whilst supporting our ops team. We look forward to working together over the coming years.”
Garry Winckley, Fleet Assist’s business development director, commented: “Adept VM’s wide product and service offering means meeting a range of customers’ SMR needs, which will be made easier with extensive support from the Fleet Assist team.”
“By partnering with Fleet Assist, we can offer our customers a more comprehensive and efficient service, which will drive business growth and customer satisfaction.” – Mark Pedley, Adept Vehicle Management’s director
Key Features of the Partnership
The partnership will be supported by Fleet Assist’s dedicated maintenance support department, which will provide additional support to Adept VM’s frontline teams. Key features of the partnership include:
- Network and technical authorisations
- Downtime management support
- Support from Fleet Assist’s headquarters and field-based team
- Streamlined administrative processes through the use of Fleet Assist’s Paybill service
Conclusion
The partnership between Adept Vehicle Management and Fleet Assist aims to enhance fleet management services for the company’s customers. By providing a more efficient and cost-effective solution, the partnership will drive business growth and customer satisfaction. With Fleet Assist’s extensive network and support, Adept Vehicle Management can focus on delivering high-quality services to its customers, while maintaining a strong and efficient operations team.
